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Support

Get help with wallet connection, case minting, pack/unpack, viewer/RFL, and general OrdiFi questions.

Important
Never share your seed phrase or private keys. OrdiFi Support will never ask for them.

Support Assistant (Beta)

Privacy-first • No seeds/keys

Describe your issue. The assistant may ask a few targeted questions (wallet type, page, error text) to help diagnose and resolve it.

Describe your issue. I may ask a few targeted questions (wallet type, page, error text) to help diagnose and resolve it.
Do not send sensitive data. Public data such as Inscription ID or TxID is fine.

Message OrdiFi Support

If the assistant can’t resolve your issue, send a message. Response times may vary as OrdeFi is currently built and maintained by a small team. If you provide an email, we can reply directly.

Never share your seed phrase or private keys. OrdiFi Support will never ask for them.